FAQs

We Are Focused On Matters That Matter To You.

 

How much time you take to deliver the Order?

In Bengaluru, our endeavor is to deliver your Order within 24 to 48 hours, 365 days a year. 

 

Do you deliver beyond Bengaluru?

We deliver beyond Bengaluru. Delivery of Orders will take 7-10 days due to Covid situation.

 

What is the Minimum Order Value for Free Home Delivery?

No Minimum Order Value 

 

What is the Shipping Charge if Order Value is lower than the Minimum Value?

This Festival Season we have decided to offer you FREE home delivery. 

 

What kinds of payment methods do you accept?

We accept COD/Payment on Delivery. You can pay by Paytm or Gpay when our Melting Hearts Representative or a Courier Boy comes to deliver at your doorstep. In case you don't have a choice but to pay by Cash, we will still love you for being a patron of Melting Hearts.

You can also pre-pay for your orders.

 

When and how can I cancel an order?

We are wondering why you would like to do that as Melting Hearts is the top notch Dry Fruits available in the Indian market. But if you have made your up your mind, then feel free to call our Customer Care Executives at +91 80 23444442 between 10:30 am and 5:00 pm or write to us on customercare@meltinghearts.co.

 

How do I check the current status of my order?

You can write to us on customercare@meltinghearts.co or call our customer care team at +91 80 23444442 , Mon-Friday from 10:30 am to 5:00 pm.

 

* Subject to Change