FAQs

We Are Focused On Matters That Matter To You.

 

How much time you take to deliver the Order?

In Bengaluru, our endeavor is to deliver your Order within 24 to 48 hours, 365 days a year. If we fail do deliver due to situations beyond our control, we hope you will forgive us for that.

 

Do you deliver beyond Bengaluru?

We do deliver Melting Hearts beyond Bengaluru, through our logistics partners. Delivery of Orders can take 7-10 days, due to COVID situation.

 

What is the Minimum Order Value for Free Home Delivery?

No Minimum Order Value 

 

What is the Shipping Charge if Order Value is lower than the Minimum Value?

We offer FREE home delivery. 

 

What kinds of payment methods do you accept

COD facility available.

 

When and how can I cancel an order?

We are wondering why you would like to do that as Melting Hearts is the top notch Dry Fruits available in the Indian market. But if you have made your up your mind, then feel free to call our Customer Care Executives at +91 80 23444442 between 10:30 am and 5:00 pm or write to us on customercare@meltinghearts.co.

 

How do I check the current status of my order?

You can write to us on customercare@meltinghearts.co or call our customer care team at +91 80 23444442 , Mon-Friday from 10:30 am to 5:00 pm.

 

* Subject to Change